How can we
help you?
We're here to help you get the most out of ChronoFlow. Find quick answers in the FAQ or contact us directly.
Support channels
Choose the channel that best fits your situation.
General Support
Questions about usage, features, billing or app settings.
Critical / Urgent Incident
Complete loss of access to your account, a critical service failure or a security breach.
Frequently asked questions
Answers to the most common ChronoFlow issues.
Why isn't my data syncing across devices?
Check that both devices are connected to the internet and signed in to the same account. If the problem persists, sign out on every device and sign back in. Syncing can take up to 5 minutes after reconnecting.
I forgot my password. How do I recover my account?
On the sign-in screen, tap "Forgot your password?". We'll email you a recovery link. Check your spam folder if you don't receive it. If your email is no longer valid, contact us at info@delphossoftware.com.
I have a problem with my billing or subscription
ChronoFlow payments are processed by the App Store (iOS) or Google Play (Android). For refund requests or billing problems, contact the corresponding store directly. For plan changes or questions about your subscription, write to us at info@delphossoftware.com.
How do I delete my account and my data?
Follow the steps on the account deletion page. It explains what is deleted and how to do it from the web Controller.
How do I update ChronoFlow to the latest version?
ChronoFlow updates automatically if you have automatic updates turned on in the App Store or Google Play. You can also find the app in the store and tap "Update". We always recommend using the latest version to get the security and performance improvements.
Didn't find your answer?
Write to us and we will get back to you by email.